Why Imperial
Imperial Security & Fire has had experience of installing security systems of over 30 years. In this time we have researched and tested many different systems, brands and identified best methods of installation. Resulting in Imperial being able to provide the best possible solutions on the market for any site configuration and our technicians offer only the highest quality workmanship.
Imperial Security & Fire provides only the best quality systems and solutions we support them with our preventative maintenance programs and we standby our warranty on all components, we offer a guaranteed first class high quality installation that is second to none.
We are so confident in our products and service that you don’t have to worry about a thing.
All of our technicians are employees and not contractors and are all Licensed under State and Federal laws to make sure your system is installed legally and to the Australian Standards.
Every customer of Imperial is treated with the utmost care regardless of whether it is for your home or a multi-story office building and we tailor all systems to suit your exact situation. If you have any special needs or requests, our consultants and design team will be happy to accommodate your needs.
Imperial Security & Fire has a reputation for being a reliable and friendly security company offering only the best after sales care and service. Your installation is just the start of our ongoing relationship and your experience with Imperial Security & Fire is paramount to being the most important thing we do, we will ensure our reputation stays intact and you can continue to benefit from our outstanding customer service and support.
Our Aim
Our Aim is to provide cutting-edge technology and security solutions using the latest state of the art equipment to deliver and support the systems we install for our clients and thus provide a product and service that exceeds their expectations.
Our goal is to provide the highest level of asset protection available today.
Our Objectives
Complete client satisfaction is our goal. We continually strive to help our clients achieve their security objectives by ensuring a clear understanding of their requirements.
To work toward providing solutions that are practical and workable, effective and carried out in a timely manner, to satisfy and exceed our customers’ expectations.
Our R&D team is constantly investigating and investing in new security products and solutions to improve our ability to deliver a more effective and higher quality solution for our customers’ security needs.
We invest time, effort & money into finding the latest and most reliable security products, improving our ability to deliver the most effective solutions and providing quality assurance giving a tick of approval to every product in our range.
Our Philosophy
Our philosophy is one that is simple and honest “we will do an honest days work for an honest day’s pay”. We focus on being effective through high levels of efficiency, we provide ongoing support through our Preventative maintenance Programs.
The team at Imperial Security & Fire works together and for our clients to enhance the quality of relationship between ourselves and our clients.
