How is the Service Delivered/ Provisioned & Supported?
Imperial Security & Fire provides a Professional Security Consulting service amongst its range of services our Security Consulting Service draws on over 30 years of experience providing our clients with a professional security health check and analysis of your business, we provide expert advice on many levels for your management team to consider and our submissions are presented in a timely manner in the form of a proposal that can be implemented promptly or when required as a one off installation or a staged installation to suit your budget.
Design and Installation
The Installation team at Imperial Security & Fire are fully licensed under State and federal Laws and a gold member of the Australian Security Industry Association. Our design and implementation team work closely with you to ensure the works are carried out on time and within budget – resulting in long term customer satisfaction. All of our work is guaranteed and the products we install are reliable and performance to our customers’ requirements and come with installation and manufacture warranties for your peace of mind.
Preventative Maintenance Programs
A Preventative maintenance program is offered by Imperial Security & Fire to complement our Retail Business, Corporate and Commercial security systems, including Access Control and CCTV Installations. Each program is designed and tailored to suit our customer’s individual needs and provide your investment with reliability and be assured to operate to its full potential.
Remote Managed Services
Imperial Security & Fire offers our Remote Manages Services to remove your headaches in managing your current Alarm, Access and Video Systems. Using Imperial Security Solutions to perform essential tasks remotely, free up your resources and focus on running your business, knowing experts are managing your system when required.
What you receive with Access Control Remote Managed Services:
- Add / Delete / Update Users with Pin Codes
- Add / Delete / Update ProxCard / Keyfob Holders
- Unlimited requests to Add / Delete / Update Time zones
- Unlimited requests to Add / Delete / Update Special Holidays
- Backup your system database so your are covered in the event of system failure.
We also provide Video Remote Managed Services. Video quality and the health of your video system is imperative to ensure the visual evidence is there when you have that crucial event. Too often clients discover the video system had stopped recording or vital cameras were not operating when they needed it the most!